MCSE Sample Questions›› Microsoft Windows 2000 Professional

MCSE Sample Questions : Microsoft Windows 2000 Professional

Microsoft Windows 2000 Professional

21. A user named Tom reports that applications on his Windows 2000 Professional computer are running slowly.You notice that Tom's computer has 64 MB of RAM and 100 MB free disk space.

    Which method can you use to improve performance?(Choose all that apply)

    1. Add Tom to the Power Users group.
    2. Set the total paging file to 75 percent of physical memory.
    3. Perform a disk analysis, and use the disk defragmenter, if recommended.
    4. Use disk cleanup to delete temporary files and unnecessary program files.
    5. Ensure that the performance options setting is optimized for background services.

    Answer: C, D

    Explanation: The system in this scenario is showing symptoms of running out of disk space.The Disk Cleanup utility can be used to free some disk space.It's also a good idea to defragment the hard drive as a hard drive which is close to its maximum capacity can become fragmented fast.

22. You are the administrator of your company's network.You attempt to install a printer driver on a Windows 2000 computer for a user named Linda.

    You receive the following error message: "Error 11-Cannot install printer driver." The driver was originally downloaded from the printer manufacturer's Web site.You have successfully used the driver in the past on their Windows 2000 Professional computers. You want to configure Linda's computer to check for driver integrity and to allow you to install this printer driver.

    What should you do?

    1. Configure driver signing to display a message before installing an unsigned driver.
    2. Configure driver signing to ignore File Signature Verification. Create a Local Computer Policy to enable Windows File Protection.
    3. Use the Add Printer Driver wizard to install the driver. Create a Local Computer Policy to enable Windows File Protection.
    4. Use the Print Troubleshooter. Configure the computer to prevent the installation of unsigned drivers.

    Answer: A

    Explanation: The error message in this scenario indicates that the Driver Signing option, File Signature Verification, is set to Block.Therefore the unsigned driver cannot be installed.Changing the File Signature Verification to Warn will allow the installation of the device driver.It will also show a warning message when you try to install an unsigned driver.The warning message also contains an option to install the unsigned drivers anyway.These settings are set in the Driver Signing settings on the Hardware tab of the System applet on the Control Panel.

23. Users report that some shortcuts on the Start menu of their Windows 2000 Professional computers are hidden.They want to access their shortcuts without having to click a scroll arrow.

    How must you configure the client computers to always display all Start menu shortcuts?

    1. In the Folder Options dialog box, clear the Enable Web content check box in My Desktop Properties.
    2. In the Display Properties dialog box, clear the Transition effects for menus and tooltips check box.
    3. In the Folder Options dialog box, clear the Hide file extensions for known file types check box.
    4. In the Taskbar and Start Menu Properties dialog box, clear the Use Personalized Menus check box.

    Answer: D

    Explanation: Personalized Menus keeps the Programs menu clean by hiding items that have not been used recently, while retaining the accessibility of all the other programs.When Personalized Menus is enabled, Windows 2000 keeps track of which programs are used, and hides the programs that have not been used recently.The Start Menu Properties dialog box is accessed by clicking the Start button, selecting Settings, and then selecting Taskbar and Start menu.

24. You want to connect to your company network from your Windows 2000 Professional computer at home. You have an ISDN line that is used for Internet connectivity.You create a VPN connection and are able to connect successfully to the company network.While connected to the company network, you are unable to access the Internet.

    What must you do so that you can access the Internet?

    1. Configure the ISDN connection to use SLIP instead of PPP.
    2. Select the Enable Internet Connection Sharing for this connection check box in the ISDN connection properties.
    3. Clear the Use default gateway on remote network checkbox.
    4. Install and configure the SAP Agent service.

    Answer: C

    Explanation: If the connection is using the default gateway on the remote network, it will be able to access computers on the remote network but it will not be able to access Internet.

25. You are the administrator of a Windows 2000 network.You install Windows 2000 Professional on a new computer and configure the TCP/IP settings to have a static IP address.

    While testing network connectivity from the new computer, you discover an error in the DNS server address that is configured in the TCP/IP settings.You configure the correct DNS server address, which is 10.1.1.5.However, you are still unable to successfully connect to network resources by name.

    You run the IPconfig/all command.The results indicate that the DNS server address is now configured as 0.0.0.0

    You need to ensure that the computer can connect to network resources by name.

    What should you do?

    1. Stop and restart the DNS Client service.
    2. Add 10.1.1.5 to the DNS server list on the TCP/IP Advanced Properties tab.
    3. Add an A (host) record for the computer to the DNS server's zone file.
    4. Configure your DHCP server to have a DNS server address of 10.1.1.5.

    Answer: A

    Explanation: In this scenario the client computer does not have the correct information in its local DNS cache. There are two ways to solve this problem.You could use ipconfig /flushdns to reset the DNS cache, or you could stop and restart the DNS client service.

26. You need to install Windows 2000 Professional on 30 new computers.You also need to deploy a Windows 2000 Professional service pack during the installation.

    First, you create a network distribution folder named InstallFiles.You copy the i386 folder from the Windows 2000 Professional CD to the InstallFiles folder.

    What should you do?

    1. Copy the service pack files to the InstallFiles\Misc folder.
    2. Copy the service pack files to the InstallFiles\$OEM$ folder.
    3. From an existing client computer, run the Update -u command from the service pack to the InstallFiles folder.
    4. From an existing client computer, run the Update -s:InstallFiles command from the service pack to the InstallFiles folder.

    Answer: D

    Explanation: Service pack slipstreaming refers to a service pack being integrated with an updated version of Windows 2000 on a CD-ROM or on a network share.When Windows 2000 is installed from either source, the appropriate files from the service pack are installed without having to manually apply the service pack after the installation.To apply a new service pack, run Update.exe with the -s:distribution_folder switch, where distribution_folder is the name of the folder that contains the Windows 2000 installation files.

27. You are the administrator of a Windows 2000 Professional computer named Computer1.Computer1 has a shared color laser printer named Printer1.Printer1 will not turn on.

    The printer queue for Printer1 has three jobs waiting to print.You want to enable the three waiting print jobs to print to an identical print device, which has been shared as Printer2 on Computer2.You also want to connect users who currently connect to Printer1 to automatically use Printer2 without having to reconfigure their default printer.

    What should you do?

    1. Enable bidirectional support for Printer1.
    2. Change the share name of Printer2 to Printer1.
    3. Configure Printer1 to add a port, and set the port to \\Computer2\Printer2.
    4. Configure the printer server properties to use the path \\Computer2\$Winnt$\System32\Spool\Printers.

    Answer: C

    Explanation: The two print devices will use the same printer driver because they are identical.This makes it possible to redirect the print jobs.To redirect all print jobs from printer1 to printer2 you must add the port \\computer2\printer2 to printer1.

28. You have implemented the Hisecws.inf security template on all the Windows 2000 Professional client computers in your network.

    A user has received a driver and utility software for an internal SCSI controller in his computer.He uses the manufacturer-provided CD to install the driver and the utility.He restarts the computers and reports that the internal SCSI controller is not working correctly.You discover that the driver is not installed correctly.

    What should you do?

    1. Disable the security template.Reconfigure the driver signing option.Install the driver.Enable the security template
    2. Reconfigure the driver signing option.Disable the security template.Install the driver.Enable the security template.
    3. Run the Sigverif command.Reconfigure the driver signing option.Install the driver
    4. Run the Sigverif command.Disable the security template.Install the driver.Enable the security template
    5. Run the Sfc/cancel command.Install the driver.Run the Sfc/enable command

    Answer: A

    Explanation: To reinstall the correct drivers, the security template must first be disabled.This will allow you to alter the driver signings policy, which you would reconfigure to either Ignore or Warn.This allows you to install the unsigned drivers.Once the correct drivers have been installed, you can reapply the security template.

29. A folder on your Windows 2000 Professional computer contains bitmap files that have been compressed from 2MB to 1MB.You want to copy one of the compressed bitmap files from the hard disk to 1.4-MB floppy disk.

    When you attempt to copy, you receive the following error message 'Destination drive is Full'.

    What should to do?

    1. Move, rather than copy, the compressed bitmap file to the floppy disk.
    2. Reformat the floppy disk. Then copy the compressed bitmap file to the floppy disk.
    3. Use another program to compress the bitmap file before copying it to the floppy disk.
    4. Copy an empty compressed folder to the floppy disk. Then copy the compressed bitmap file to the folder on the floppy disk.

    Answer: C

    Explanation: Windows 2000 file compression only works on the NTFS file system.However, floppy disks make use of the FAT file system.When compressed files are copied from an NTFS drive to a FAT or FAT32 drive, the file loses it compressed state and becomes uncompressed.You therefore require another application to compress the bitmap file.You could for example use Winzip, WinRar, WinAce or Micosoft's compress.exe.

30. On a Windows 2000 Professional computer, you run a shipping application that prints packing labels to a laser printer for every outgoing shipment, 24 hours per day.During peak hours, your company ships more than 1,000 packages per hour.

    You have just purchased a second identical laser printer to aid in printing.You want to configure the printers so that the jobs are load balanced.You connect the second laser printer to the computer.

    What must you do next?

    1. Enable bi-directional support.
    2. Enable printer pooling.
    3. Configure print spooling.
    4. Configure print sharing.

    Answer: B

    Explanation: To load balance print jobs on two printers you must create a printer pool.The printer pool will then automatically distribute the print jobs to the first available print device and the print jobs will be load balanced.